No. | TERMS & CONDITIONS |
1. | For Reservation and Booking of Room(s), please call 03-22028380 (office nos.) h/p: (Malaysia) 012-7081241 (Lotfee bin Ismail)or 019-2349515 (Musalmah binti Ismail)or fill in LTM Reservation and Booking Forms available on our website |
2. | We only entertain FIRM booking ie AFTER receiving 50% deposit payment from you. The balance 50% of payment SHALL be paid at the check-in counter on the day of your arrival. All bookings are considered FIRM and no refund shall be entertained if the bookings are dishonoured |
3. | Please make your payment to MOHD LOTFEE BIN ISMAIL@ MAYBANK ISLAMIC , Account No. 1640 9860 0434 (Note: on your Computer/ATM/Bank screen it will appear like so MOHD LOTFEE BIN ISMAIL- valid and accepted) |
4. | Please make your payment to MOHD LOTFEE BIN ISMAIL@ CIMB ISLAMIC BANK, Account No. 1411-0002021-20-6 (Note: on your Computer/ATM/Bank screen it will appear like so MOHD LOTFEE - valid and accepted) |
5. | We will hold your Room /rooms until 18:00 hrs upon confirmation of the Bookings. Please let us know by phone/ fax /email / text messages if you WERE TO arrive late to withhold your room. |
6. | Once full payments are made and the room have been OCCUPIED by you, there will be NO REFUND of payment if you decide to shorten your stay and/or reduce occupancy of rooms. |
7. | Once the 50% deposit have been paid and the room/rooms have been RESERVED for you, for any cancellation of bookings or ' No Show '( fail to turn up ) there will be NO REFUND of your deposit. |
8. | Similarly if you have booked the room/rooms and we have RESERVED the room/rooms for you and for some unknown reason, prior to your occupancy date, you decide to shorten the duration days RESERVED or reduce the number of rooms RESERVED, then the management have the right to deduct 50% of the room rental (based on rooms reduced or days shortened) accordingly for MONETARY LOSS & inconvenience caused. |
9. | If you have made advanced booking ( minimum of two months ) ahead of time of your occupancy , somehow or other you decide to cancel your bookings prior to your arrival then the management shall have the right to charge 50% of total amount booked for administration charges and inconvenience caused and your bookings shall be forfeited. |
10. | Please make your payment by using your INTERNET BANKING facilities , and credit it to our Bank Account. Make the payment to either ; |
A. | MOHD LOTFEE BIN ISMAIL @ CIMB ISLAMIC BANK, Account No. 1411-0002021-20-6(Note: on your Computer/ATM/Bank screen will appear like so MOHD LOTFEE - valid & accepted ) Address of Bank: No. 64 Wisma Jayanita Jalan Raja Muda Abdul Aziz Kampong Baru 50300 Kuala Lumpur MALAYSIA or / atau |
B. | MOHD LOTFEE BIN ISMAIL @ MAYBANK ISLAMIC Account No. 1640 9860 0434 Address of Bank: No. grd floor, wisma awal,171 jalan raja muda abdul aziz 50300 kuala lumpur malaysia |
11. | Any successful transaction made, please sms/text 012-7081241/019-2349515 & email: ltmslumber@yahoo.com |
12. | Payment by CASH is always welcome (Ringgit Malaysia only) |
13. | Currently payment by CREDIT CARD/DEBIT CARD is not yet operational |
14. | Once you have made the payment, please call or email or text us for acknowledgement to verify the funds transferred online for reconciliation. we shall then confirm your bookings through email and/or phone call and/or text. Please provide&show documentary evidences at checkin counter upon checking in (bring along with you the copy of our replied email with the reference number plus the Internet Banking copy when you check-in at the reception) |
15. | Once you have checked-in your respective rooms please ensure that your monies , documents , baggages ,personal belongings etc are kept safe by yourselves. Always keep your room door lock whenever you are out of room and the main entrance door lock if you are out of the building and we shall not be held responsible and liable for any loss of your belongings through your neglect or whatever means arising during your stay here. |
16. | online connection with 'ltmslumberlodge' via: Phone-SMS-eMail-Ymail-WalkIn-WeChat-Wassup-Skype-Viber.Plz identify name & show pics before chat |
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